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[已处理] 9.0.103设计器无法安装问题

WinnieLiao
金牌服务用户   /  发表于：2024-2-29 15:51  /   查看：812  /  回复：5
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同样是安装设计器的时候无响应，电脑的具体配置如下：


尝试过打补丁，将系统升级到最新的版本。仍无法解决这个问题。
对应%temp%里面的文件信息如附件，大佬们帮忙看下具体是啥问题，这是无法安装的第3台电脑了。


[467C:4F74][2024-02-29T15:39:41]i001: Burn v3.9.1208.0, Windows v10.0 (Build 22621: Service Pack 0), path: C:\HuoZiGe(forWindows)\活字格服务管理器 for Windows（9.0.103.0）.exe, cmdline: ''
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'LocalizationVersion' to value 'CN'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'ServerVersion' to value 'ServerCN'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'FakedInstallForguncyVersion' to value 'Forguncy Pro'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing version variable 'Netfx4FullVersion' to value '4.6'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing version variable 'Netfx4x64FullVersion' to value '4.6'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'DefaultInstallDir' to value ''
[467C:4F74][2024-02-29T15:39:41]i000: Initializing numeric variable 'DefaultAddToolbox' to value '0'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'IsStartForguncyService' to value 'true'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'InstallForguncyVersion' to value 'Forguncy Pro'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing numeric variable 'ServerMainVersion' to value '9'
[467C:4F74][2024-02-29T15:39:41]i000: Initializing string variable 'OEM' to value ''
[467C:4F74][2024-02-29T15:39:41]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\WELO\AppData\Local\Temp\葡萄城活字格服务管理器_20240229153941.log'
[467C:4F74][2024-02-29T15:39:41]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\HuoZiGe(forWindows)\活字格服务管理器 for Windows（9.0.103.0）.exe'
[467C:4F74][2024-02-29T15:39:41]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\HuoZiGe(forWindows)\'
[467C:4F74][2024-02-29T15:39:41]i052: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 2)) OR (VersionNT >= v5.2)' evaluates to true.
[467C:4F74][2024-02-29T15:39:41]i000: Setting string variable 'WixBundleName' to value '葡萄城活字格服务管理器'
[467C:4F74][2024-02-29T15:39:42]i000: Loading managed bootstrapper application.
[467C:4F74][2024-02-29T15:39:43]i000: Creating BA thread to run asynchronously.
[467C:0F50][2024-02-29T15:39:43]i000: Check:GCBootstrapperApplication.Run():CreateModel
[467C:0F50][2024-02-29T15:39:43]i000: Enter:ViewModel.ctor
[467C:0F50][2024-02-29T15:39:43]i000: Enter:NativeMethods.GetShieldImage()
[467C:0F50][2024-02-29T15:39:43]i000: Check1:NativeMethods.GetShieldImage():5114693
[467C:0F50][2024-02-29T15:39:43]i000: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[467C:0F50][2024-02-29T15:39:43]i000: Enter:ViewModel.set_SheldImage
[467C:0F50][2024-02-29T15:39:43]i000: Enter:NativeMethods.GetShieldImage()
[467C:0F50][2024-02-29T15:39:43]i000: Check1:NativeMethods.GetShieldImage():5180229
[467C:0F50][2024-02-29T15:39:43]i000: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[467C:0F50][2024-02-29T15:39:43]i000: Enter:ViewModel.set_DisabledSeldImage
[467C:0F50][2024-02-29T15:39:43]i000: Check:GCBootstrapperApplication.Run():CreateViewModel
[467C:0F50][2024-02-29T15:39:43]i000: Check:GCBootstrapperApplication.Run():IsAdministrator:False
[467C:0F50][2024-02-29T15:39:43]i000: Check:GCBootstrapperApplication.Run():GetCurrentDispatcher
[467C:0F50][2024-02-29T15:39:43]i000: Enter:ViewModel.Refresh()
[467C:0F50][2024-02-29T15:39:43]i000: Check:GCBootstrapperApplication.Run():CreateView
[467C:4F74][2024-02-29T15:39:43]i100: Detect begin, 5 packages
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageCount=5
[467C:4F74][2024-02-29T15:39:43]i052: Condition 'VersionNT64' evaluates to true.
[467C:4F74][2024-02-29T15:39:43]i000: Setting numeric variable 'vc14x64Exists' to value 1
[467C:4F74][2024-02-29T15:39:43]i052: Condition 'VersionNT64' evaluates to true.
[467C:4F74][2024-02-29T15:39:43]i000: Setting numeric variable 'vc14x86Exists' to value 1
[467C:4F74][2024-02-29T15:39:43]i052: Condition 'NOT VersionNT64' evaluates to false.
[467C:4F74][2024-02-29T15:39:43]i000: Setting version variable 'MFC120_Version_x86' to value '12.0.21005.1'
[467C:4F74][2024-02-29T15:39:43]i000: Setting string variable 'Netfx4x64FullVersion' to value '4.8.09032'
[467C:4F74][2024-02-29T15:39:43]i000: Setting string variable 'Netfx4FullVersion' to value '4.8.09032'
[467C:4F74][2024-02-29T15:39:43]i000: Registry key not found. Key = 'SOFTWARE\Grapecity\Forguncy'
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectPackageBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=VC201564
[467C:0F50][2024-02-29T15:39:43]i000: Enter:View.ctor
[467C:4F74][2024-02-29T15:39:43]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=VC201564
[467C:4F74][2024-02-29T15:39:43]i000: Args:State=Absent
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201564:Initializing
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectPackageBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=DotnetRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=DotnetRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Args:State=Absent
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete()otnetRuntime64:Initializing
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectPackageBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=AspnetCoreRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=AspnetCoreRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Args:State=Absent
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():AspnetCoreRuntime64:Initializing
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectPackageBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=WindowsDesktopRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=WindowsDesktopRuntime64
[467C:4F74][2024-02-29T15:39:43]i000: Args:State=Absent
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():WindowsDesktopRuntime64:Initializing
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectPackageBegin()
[467C:4F74][2024-02-29T15:39:43]i000: ArgsackageId=Forguncy1Installer
[467C:4F74][2024-02-29T15:39:43]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[467C:4F74][2024-02-29T15:39:43]i000: Args:PackageId=Forguncy1Installer
[467C:4F74][2024-02-29T15:39:43]i000: Args:State=Absent
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():Forguncy1InstalleretectedAbsent
[467C:4F74][2024-02-29T15:39:43]i101: Detected package: VC201564, state: Absent, cached: None
[467C:4F74][2024-02-29T15:39:43]i101: Detected package: DotnetRuntime64, state: Absent, cached: None
[467C:4F74][2024-02-29T15:39:43]i101: Detected package: AspnetCoreRuntime64, state: Absent, cached: None
[467C:4F74][2024-02-29T15:39:43]i101: Detected package: WindowsDesktopRuntime64, state: Absent, cached: None
[467C:4F74][2024-02-29T15:39:43]i101: Detected package: Forguncy1Installer, state: Absent, cached: None
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_DetectComplete()
[467C:4F74][2024-02-29T15:39:43]i000: Args:Status=0
[467C:4F74][2024-02-29T15:39:43]i000: Check:Bootstrapper_DetectComplete()etectedAbsent
[467C:4F74][2024-02-29T15:39:43]i000: Enter:Bootstrapper_set_CurrentView()
[467C:4F74][2024-02-29T15:39:43]i199: Detect complete, result: 0x0


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最佳答案

Nathan.guo

查看完整内容

大佬，这个问题研究了下，目前的结论如下： 核心原因：安装活字格设计器时，系统中ucrtbase.dll出现了未知错误，错误代码0xc0000409 这个问题属于系统的环境问题了，活字格本身也无能为力了，不过这边再网上找了一些解决方案，大佬可以参考一下： 百度知道 微软官方

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Nathan.guo活字格认证 Wyn认证
超级版主   /  发表于：2024-2-29 15:51:17
来自 4#
大佬，这个问题研究了下，目前的结论如下：

核心原因：安装活字格设计器时，系统中ucrtbase.dll出现了未知错误，错误代码0xc0000409






这个问题属于系统的环境问题了，活字格本身也无能为力了，不过这边再网上找了一些解决方案，大佬可以参考一下：
百度知道


微软官方

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Nathan.guo活字格认证 Wyn认证
超级版主   /  发表于：2024-2-29 17:29:29
2#
这个问题需要调查下，有结论立刻同步哈~~
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WinnieLiao
金牌服务用户   /  发表于：2024-3-1 08:03:06
3#
Nathan.guo 发表于 2024-2-29 17:29
这个问题需要调查下，有结论立刻同步哈~~

补充一个系统日志中查询到的应用程序崩溃日志

替换system32中的dll文件，并修复之后仍然无法安装设计器

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WinnieLiao
金牌服务用户   /  发表于：2024-3-7 10:04:46
5#
https://gcdn.grapecity.com.cn/showtopic-202959-1-1.html
目前这个问题已经解决，我参考的是下面这位大佬的方法，禁用了显卡的驱动器，完成安装之后在重启
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Nathan.guo活字格认证 Wyn认证
超级版主   /  发表于：2024-3-7 16:59:03
6#
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