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[已处理] 10.0.5 双击无反应

sonlia
银牌会员   /  发表于：2024-8-20 17:37  /   查看：240  /  回复：4
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双击 安装无反应，这是日志。[60EC:44F8][2024-08-20T17:35:23]i001: Burn v3.9.1208.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Administrator\Desktop\活字格设计器（10.0.5.0）.exe, cmdline: '-burn.unelevated BurnPipe.{C9EBFA39-8A21-448C-B747-AA563A09D3CE} {83A18087-0114-4998-AAB1-09C88F9B88E3} 24356 '
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing string variable 'LocalizationVersion' to value 'CN'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing version variable 'Netfx4FullVersion' to value '4.6'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing version variable 'Netfx4x64FullVersion' to value '4.6'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing version variable 'SAManagerVer' to value '1.0.0.0'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing string variable 'DefaultInstallDir' to value ''
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing numeric variable 'DefaultAddToolbox' to value '0'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing string variable 'IsStartForguncyService' to value 'true'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing string variable 'InstallForguncyVersion' to value 'Forguncy Pro'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing numeric variable 'ServerMainVersion' to value '10'
[60EC:44F8][2024-08-20T17:35:23]i000: Initializing string variable 'OEM' to value ''
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\葡萄城活字格设计器_20240820173523.log'
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Desktop\活字格设计器（10.0.5.0）.exe'
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Desktop\'
[60EC:44F8][2024-08-20T17:35:23]i052: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 2)) OR (VersionNT >= v5.2)' evaluates to true.
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'WixBundleName' to value '葡萄城活字格设计器'
[60EC:44F8][2024-08-20T17:35:23]i000: Loading managed bootstrapper application.
[60EC:44F8][2024-08-20T17:35:23]i000: Creating BA thread to run asynchronously.
[60EC:12CC][2024-08-20T17:35:23]i000: Check:GCBootstrapperApplication.Run():CreateModel
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:ViewModel.ctor
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:NativeMethods.GetShieldImage()
[60EC:12CC][2024-08-20T17:35:23]i000: Check1:NativeMethods.GetShieldImage():854727
[60EC:12CC][2024-08-20T17:35:23]i000: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:ViewModel.set_SheldImage
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:NativeMethods.GetShieldImage()
[60EC:12CC][2024-08-20T17:35:23]i000: Check1:NativeMethods.GetShieldImage():199899
[60EC:12CC][2024-08-20T17:35:23]i000: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:ViewModel.set_DisabledSeldImage
[60EC:12CC][2024-08-20T17:35:23]i000: Check:GCBootstrapperApplication.Run():CreateViewModel
[60EC:12CC][2024-08-20T17:35:23]i000: Check:GCBootstrapperApplication.Run():IsAdministrator:True
[60EC:12CC][2024-08-20T17:35:23]i000: Check:GCBootstrapperApplication.Run():GetCurrentDispatcher
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:ViewModel.Refresh()
[60EC:12CC][2024-08-20T17:35:23]i000: Check:GCBootstrapperApplication.Run():CreateView
[60EC:44F8][2024-08-20T17:35:23]i100: Detect begin, 5 packages
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageCount=5
[60EC:44F8][2024-08-20T17:35:23]i052: Condition 'VersionNT64' evaluates to true.
[60EC:44F8][2024-08-20T17:35:23]i000: Setting numeric variable 'vc14x64Exists' to value 1
[60EC:44F8][2024-08-20T17:35:23]i052: Condition 'VersionNT64' evaluates to true.
[60EC:44F8][2024-08-20T17:35:23]i000: Setting numeric variable 'vc14x86Exists' to value 1
[60EC:44F8][2024-08-20T17:35:23]i052: Condition 'NOT VersionNT64' evaluates to false.
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'Netfx4x64FullVersion' to value '4.8.09032'
[60EC:44F8][2024-08-20T17:35:23]i000: Registry key not found. Key = 'SOFTWARE\GrapeCity\SAManager'
[60EC:44F8][2024-08-20T17:35:23]i000: Setting string variable 'Netfx4FullVersion' to value '4.8.09032'
[60EC:44F8][2024-08-20T17:35:23]i000: Registry value not found. Key = 'SOFTWARE\Grapecity\Forguncy', Value = 'OEM'
[60EC:12CC][2024-08-20T17:35:23]i000: Enter:View.ctor
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectPackageBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=VC201564
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=VC201564
[60EC:44F8][2024-08-20T17:35:23]i000: Args:State=Absent
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201564:Initializing
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectPackageBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=DotnetRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=DotnetRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Args:State=Absent
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete()otnetRuntime64:Initializing
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectPackageBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=AspnetCoreRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=AspnetCoreRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Args:State=Absent
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():AspnetCoreRuntime64:Initializing
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectPackageBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=WindowsDesktopRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=WindowsDesktopRuntime64
[60EC:44F8][2024-08-20T17:35:23]i000: Args:State=Absent
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():WindowsDesktopRuntime64:Initializing
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectPackageBegin()
[60EC:44F8][2024-08-20T17:35:23]i000: ArgsackageId=Forguncy1Installer
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: Args:PackageId=Forguncy1Installer
[60EC:44F8][2024-08-20T17:35:23]i000: Args:State=Absent
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:ViewModel.Bootstrapper_DetectPackageComplete():Forguncy1InstalleretectedAbsent
[60EC:44F8][2024-08-20T17:35:23]i101: Detected package: VC201564, state: Absent, cached: None
[60EC:44F8][2024-08-20T17:35:23]i101: Detected package: DotnetRuntime64, state: Absent, cached: None
[60EC:44F8][2024-08-20T17:35:23]i101: Detected package: AspnetCoreRuntime64, state: Absent, cached: None
[60EC:44F8][2024-08-20T17:35:23]i101: Detected package: WindowsDesktopRuntime64, state: Absent, cached: None
[60EC:44F8][2024-08-20T17:35:23]i101: Detected package: Forguncy1Installer, state: Absent, cached: None
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_DetectComplete()
[60EC:44F8][2024-08-20T17:35:23]i000: Args:Status=0
[60EC:44F8][2024-08-20T17:35:23]i000: Check:Bootstrapper_DetectComplete()etectedAbsent
[60EC:44F8][2024-08-20T17:35:23]i000: Enter:Bootstrapper_set_CurrentView()
[60EC:44F8][2024-08-20T17:35:23]i199: Detect complete, result: 0x0


4 个回复

倒序浏览
Levi.Zhang
超级版主   /  发表于：2024-8-20 17:51:12
沙发
本帖最后由 Levi.Zhang 于 2024-8-20 17:59 编辑

大佬，看了您的日志发现报错信息为 没有找到活字格所需的环境：


活字格需要在这些环境下才能运行呢，您可以装下配置环境：

参考帮助文档：https://www.grapecity.com.cn/solutions/huozige/help/docs/v10.0/installationanduninstallation/prepareenvironment

2.楼主也可以加一个我们的官方qq群（708173924），将补丁装一下




3.可以试着重新在官网下载安装呢

如果还不行话您可以先填一下我们这边的1V1申请：https://www.grapecity.com.cn/applyonline，
通过申请后会有专门的人联系您，给您提供一个月免费的快速支持通道






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Voidstone
初级会员   /  发表于：2024-8-20 17:55:06
板凳
把exe文件名改成英文试试
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sonlia
银牌会员   /  发表于：2024-8-20 18:12:24
地板
Levi.Zhang 发表于 2024-8-20 17:51
大佬，看了您的日志发现报错信息为 没有找到活字格所需的环境：

我之前的是9 ，9 是正常工作的。
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Lay.Li悬赏达人认证 活字格认证
超级版主   /  发表于：2024-8-21 17:34:32
5#
方便将%temp%下的全部活字格设计器安装日志都发一下看看么，这边儿再整个查看一下日志，看看是什么原因造成的
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